Privacy Policy

Effective Date: May 2026

At Premier Property Cleaning, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our cleaning services.

1. Who We Are

Premier Property Cleaning is a professional cleaning service providing domestic and commercial cleaning services.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us:

Email: support@premierpropertycleaning.org
Phone: 07581095209

2. Information We Collect

We may collect the following information:

Name

Email address

Telephone number

Property address where cleaning services are required

Billing information

Information you provide through our contact forms

Booking details and service history

Any additional information you choose to share with us

We may also collect technical information such as:

IP address

Browser type

Device information

Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your personal information to:

Respond to enquiries

Provide quotations

Schedule and manage appointments

Deliver our cleaning services

Process payments and invoices

Communicate about bookings

Improve our website and customer experience

Meet our legal and regulatory obligations

We only collect information that is necessary to provide our services effectively.

4. Legal Basis for Processing

Under UK data protection law, we process your personal information because:

It is necessary to perform a contract with you.

You have given your consent.

We have a legitimate business interest in providing and improving our services.

We are required to comply with legal obligations.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

Payment providers

Accounting software providers

Website hosting companies

IT support providers

Government authorities where required by law

All third parties are expected to keep your information secure and use it only for the purposes for which it is provided.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While no method of online transmission is completely secure, we work hard to safeguard your information.

7. How Long We Keep Your Data

We only retain your personal information for as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes

Maintain business records

When your information is no longer required, it will be securely deleted.

8. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website.

Cookies help us:

Remember your preferences

Analyse website traffic

Improve website performance

You can control or disable cookies through your browser settings.

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Restrict or object to processing

Request transfer of your information where applicable

Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Premier Property Cleaning
Email: support@premierpropertycleaning.org
Phone: 07581095209

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).